The Health Care Data GuideLLOYD P. PROVOST is a cofounder of Associates in Process Improvement, the developers of the Model for Improvement roadmap and the Quality as a Business Strategy template for focusing organizations on improvement. Lloyd is a senior fellow at the Institute for Healthcare Improvement, where he supports the use of data for learning in programs. SANDRA K. MURRAY is a principal in Corporate Transformation Concepts, an independent consulting firm. She is
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